Sepia Mutiny » Aviation http://sepiamutiny.com/blog All that flavorful brownness in one savory packet Tue, 08 May 2012 05:38:42 +0000 en hourly 1 http://wordpress.org/?v=3.2.1 The (r)Evolving Kominas http://sepiamutiny.com/blog/2011/12/26/the-revolving-kominas/ http://sepiamutiny.com/blog/2011/12/26/the-revolving-kominas/#comments Tue, 27 Dec 2011 03:58:23 +0000 Taz http://sepiamutiny.com/blog/?p=8133 Continue reading ]]> A belated Christmas present for all y’all for this #MusicMonday – our oft written about friends The Kominas have released an (almost) self-titled album called “Kominas.” If you thought the previous albums were too punk/too political/too “taqwacore” for you – then it is time to give the band a second chance – this album might just be for you. With a more Desi-rock sound, gritty riffs, lo-fi vocals and lyrics taking a back seat, the band’s path has turned and taken on a new sound. Gone are the sing-along playfully raunchy hooks, this album is all about the bass line and dirty drum beats.

The band members of The Kominas have shifted to not only to now include the duo from Sunny Ali and the Kid, but also in instrumental roles – three of the four bandmates take a turn on the mic for this album. With multiple talents acting as the driving force between music and lyrics, the album is eclectic and completely different sounding from anything previously released by The Kominas. People have been saying that their sound has “matured” but instead, I feel the new album better reflects the skills and sounds of the new band members trying collaborate and create a new cohesive sound (Basim Usmani is the only original band member that remains from 2005).

Don’t just take my word for it. Follow the link here to the megaupload site to download the album. And if you are too chicken to download the album before listening to a song – here’s the demo to Ren, a song off of the new album.

Frankly put, it sounds like our punks have evolved – they just may be growing up.

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Seeing Ghosts in the Air http://sepiamutiny.com/blog/2011/09/12/seeing-ghosts-in-the-air/ http://sepiamutiny.com/blog/2011/09/12/seeing-ghosts-in-the-air/#comments Mon, 12 Sep 2011 16:12:52 +0000 Pavani http://sepiamutiny.com/blog/?p=6784 Continue reading ]]>

Image: http://www.flickr.com/photos/mikerollinger/

Browns on a Plane is an American horror story not featuring Samuel Jackson and not coming to a theater near you, though it did make its way onto a Detroit-bound flight yesterday and may be replayed on select 9/11 anniversary flights as long as brown people continue to fly the fear-filled skies. To learn more about the plot of this real-life tale, read Shoshana Hebshi’s personal account of being on one of the two flights that were escorted by fighter jets to their destination yesterday on September 11–“Some real Shock and Awe: Racially profiled and cuffed in Detroit.” Hebshi is a self-described “half-Arab, half-Jewish housewife” from Ohio who sat next to two Indian men on the Frontier Airlines Flight 623, two men who used the restroom at some point during the flight.

Her account describes how the three of them were cuffed and placed in a squad car, driven to the airport police station/Homeland Security office, detained, questioned, and strip-searched without much explanation. It seems that someone reported her and the two men for suspicious activity.

Again, I asked what was going on, and the man said judging from their line of questioning that I could probably guess, but that someone on the plane had reported that the three of us in row 12 were conducting suspicious activity. What is the likelihood that two Indian men who didn’t know each other and a dark-skinned woman of Arab/Jewish heritage would be on the same flight from Denver to Detroit? Was that suspicion enough? Even considering that we didn’t say a word to each other until it became clear there were cops following our plane? Perhaps it was two Indian man going to the bathroom in succession? (Stories from the Heartland)

 

After she was released to go home, a police officer apologized to her and offered an explanation:

He said the three of us were being released and there was nothing suspicious found on the plane. He apologized for what had happened and thanked me for understanding and cooperating. He said, “It’s 9/11 and people are seeing ghosts. They are seeing things that aren’t there.” He said they had to act on a report of suspicious behavior, and this is what the reaction looks like.     He said there had been 50 other similar incidents across the country that day. (Stories from the Heartland)

 

A brown person triggering an airplane passenger or crew member’s fears to the point of flight delay or flight ejection by just being brown or doing something mundane like going to the bathroom, praying, talking in another language, or wearing traditional clothing, etc., is not new. Various archive posts here and news articles over the years would show that. But the level of response on this occasion, which included the North American Aerospace Defense Command sending two F16 jets to shadow the flight because the crew noticed two Indian men using the bathroom at different times for an “extraordinarily long time” (next time try knocking?), is notable. It send an ominous message–that being brown is suspicious, being brown on a plane more so, and “Don’t Be Brown on a Plane on 9/11.”

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Air Pollution: Is Not Flying a Solution? http://sepiamutiny.com/blog/2010/10/18/air_pollution_is_not_flying_the_solution/ http://sepiamutiny.com/blog/2010/10/18/air_pollution_is_not_flying_the_solution/#comments Mon, 18 Oct 2010 11:15:15 +0000 Pavani http://sepiamutiny.com?p=6349 Continue reading ]]> Thumbnail image for globe_west_172.jpgTech geek Anirvan Chatterjee and landscape architect Barnali Ghosh were surprised to learn that their carbon footprint was bigger than 90 percent of Americans, despite their green efforts which included living without a car. They found that air travel was to blame and challenged themselves to spend a year without flying. In words that might resonate with many desis, Chatterjee wrote about why it would be hard to give up flying, just before embarking upon the Year of No Flying project.

Growing up in a family of post-1965 transnational immigrants, our history is deeply connected with the democratization of air travel — countless flights to and from India, Canada, Nigeria, and the United States. Our stories begin and end in airports. (Last flight)As part of the no-flying challenge, the couple crossed continents and oceans to explore solutions to the problem of aviation sector emissions, meeting with environmentalists and planners, including youth activists in India and Vietnam. They crossed the Pacific and Atlantic by container ships and traveled by train through Asia. They also had the infuriating experience of flying to India during the year because emotional, political and logistical factors prevented them from either skipping South Asia or traveling there by land/sea.

Post-challenge they continue to write about the latest developments in green travel and aviation emissions. They also took time to answer my questions.

How did your families and friends react to your decision to stop flying for a year?

I think some of our friends and family members may have thought that we were more adventurous travelers than we really were. Getting around the world in 365 days without flying doesn’t have to involve rappelling through canyons or trekking across Central Asia. We took a mix of container ships, ferries, trains, and buses to get around. [Train Travels slideshow]

SecondClassCabin.jpg

We’ve heard that only about 5% of the people on the planet use aviation. Exploring life without planes felt very normal; it’s what people have always done, and most people on the planet still do.

What is your most memorable experience from the project?

The Trans-Pacific and Trans-Atlantic crossings were particularly memorable. By the time we got on board the cargo ship that would take us from Seattle to Yokohama [slide show], we were exhausted from having spent the past month madly planning for our year ahead. We finally slowed down as we stood on the deck as the ship pulled out of harbor, watching a spectacular sunset with the shimmering Seattle skyline and Mount Olympia in the background.

It was better than any plane journey we’d ever taken.

For the next ten days we were grateful to have this gift of time and of discovery. It was amazing to look out the window and realize that we were in the middle of the Pacific, surrounded by 2,800 containers and with no land in sight. We’d flown over this ocean so many times without ever appreciating its size and depth.

It also gave us a very intimate view of the workings of a modern day cargo ship, and a glimpse into the invisible world of global shipping. Our cargo ship back home from Europe to the US was smaller, but the diverse crew, including a contingent of Sri Lankan sailors, immediately made us feel at home.

Do you have any advice for people who want to help reduce global emissions by cutting down or eliminating their air travel but feel torn by the desire to attend a family wedding across the world or visit grandparents in person, etc.?

Barnali’s brother’s getting married in India later this year, and yeah, we’ll be flying there. We can’t imagine not being there. British writer George Monbiot has a word for this: “love miles” — all those dirty miles we fly, and then justify using love.

We’re trying to deal with this in three steps: understanding the problem, taking personal steps, and trying to fix the larger system. We started off trying to understand the problem.

Aviation’s responsible for about 4.9% of our total impact on the climate. An economy flight from San Francisco to Mumbai and back has the impact of driving a car for an whole year! It takes a while to internalize, but when it comes to the climate, binge flyers can be worse than SUV drivers.

Next, we’re trying to cut back and substitute. We usually fly to India every year to see family, but now we hope to make that basically our only flight each year. Buses, trains, and cars usually beat planes, though that varies; you can check the numbers for your next trip at www.TripFootprint.com.

Finally, though personal efforts are nice, they don’t mean much unless we can make bigger changes: better rail/bus alternatives, more business flights replaced by cheaper and greener remote conferencing, and an end to subsidies for dirty transportation options. We’re supporting climate and transportation justice groups. If you want to learn more, or don’t know where to start, consider the wonderful Transportation For America coalition (www.t4america.org).

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The new face of Air India (UPDATE) http://sepiamutiny.com/blog/2009/07/08/the_new_face_of/ http://sepiamutiny.com/blog/2009/07/08/the_new_face_of/#comments Thu, 09 Jul 2009 04:56:03 +0000 Ennis Singh Mutinywale http://sepiamutiny.com?p=5852 Continue reading ]]> There’s something awkward about Air India trying to be hip, sort of like the uncle with the hennaed hair who knows all of the hottest club dance moves. The last time I flew Air India, I was on a 30 year old used Korean plane with an Italian flight crew and Indian flight attendants. Homey, yes. Fashionable and cutting-edge? Hardly.

So when I saw the images from Air India’s award-winning new campaign, I was a bit taken aback. I was used to the fusty maharaja, retro in a very unhip way, a character that was probably dated from its very inception. What was I to make of this mixed race family, desi female sitting openly in her white husband’s lap? (There’s another shot with a desi man, a white woman and a hadesi child)

The Maharaja was from an era of arranged marriages, when nobody spoke of dating, let alone across the colour line. I’ll bet he never looked once at a non-desi air hostess, no matter how flirtatious.

The new Air India, on the other hand, simply says “look, we’re just happy that you’re married and that you’ve given us a gorgeous grandkid! Now please visit more often.” (Yes, the campaign was created in India) It’s not really stylish, but it is most definitely contemporary. Maybe AI isn’t so dated after all. Now if only they could do something about their service, I’d really sit up and take notice.

UPDATE A few comments (thanks El Nino and Rishi ) have argued that these ads were designed just to win awards and haven’t (and wont) actually be used. People also pointed out that the idea is a straight lift from an earlier (proposed?) Air France campaign.

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Maybe India should tie a rakhi on Israel http://sepiamutiny.com/blog/2009/03/11/maybe_india_sho/ http://sepiamutiny.com/blog/2009/03/11/maybe_india_sho/#comments Thu, 12 Mar 2009 04:18:14 +0000 Ennis Singh Mutinywale http://sepiamutiny.com?p=5680 Continue reading ]]> Because today is both Purim and Holi, here’s an amazing “Bollywood” video made by an Israeli arms company to promote Indian sales which they showed on large screens at a recent government sponsored military trade fair in India. What’s the connection to these holidays? Watch the clip and you’ll come away convinced that the people who made it were both drunk and stoned:

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p>

Every element of the promotional film is just plain wrong. The sari-clad, “Indian” dancers look all too ashkenaz and zaftig. The unshaven, hawk-nosed, leather-clad leading man appears to be a refugee from You Don’t Mess With the Zohan. Then of course, there’s the implication that the Indian military is somehow like a helpless woman who “need(s) to feel safe and sheltered.” [link]

The whole thing is amazingly crappy from start to finish, not mention the annoying chorus of “Dinga dinga, dinga dinga, dinga dinga, dinga dinga dee.” I don’t get why they couldn’t have hired a real Bolly composer, choreographer and item girls. It wouldn’t have cost them much.

Despite the cheapness of the video, this isn’t some small time company, and they’re not newcomers to the Indian market. It was Rafael Advanced Defense Systems’ Barak SAM missile that was at the heart of the 2000 bribery scandal exposed by Tehelka. Two years ago, they signed a $330 million dollar deal to codevelop the Barak II, and just 6 months ago they became part of India’s biggest defense joint venture with a foreign company.

So why was this video, intended “to help build familiarity between India and Israel and Rafael” [link] both so cheap and so dreadful? My only guess is that they learned from the 2000 arms deal that while symbolic gestures are good, the only thing that really matters are gifts of cold hard cash.

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Flying While Brown…Again. http://sepiamutiny.com/blog/2009/01/05/flying_while_br_2/ http://sepiamutiny.com/blog/2009/01/05/flying_while_br_2/#comments Mon, 05 Jan 2009 23:41:10 +0000 Taz http://sepiamutiny.com?p=5575 Continue reading ]]> Flying While Brown.jpg It shouldn’t be any surprise to people that we are ringing in 2009 with another one of these stories. (via RaceWire)

Nine Muslim passengers on a New Year’s Day flight on AirTran were kicked off a flight after others flying reportedly heard remarks about airport security. Because of the confusion, that was eventually cleared up, no one was able to fly.[RaceWire]

What could these “dangerous” remarks be? Did they say one of the handful of words that as brown people we are not allowed to say within a ten mile radius of an airport, including but apparently not exclusively, the following words: bomb, terrorist, Bin Laden, explode, die, Bush, fire, shoe, fertilizer, Allahu Akbar?

Mr. Irfan turned to his wife…wondered aloud where the safest place to sit on the airplane would be — the front? The rear? Over the wing?

But passengers sitting behind them evidently overheard the remark, saw Mr. Irfan’s beard and his wife’s head scarf, and grew concerned…The worried passengers contacted flight attendants, who contacted Transportation Security Administration officials, and soon, Mr. Irfan and his wife were off the plane and being questioned in the jetway.[NYT]

Oh! The trigger word was ‘safest.’ How ironic.

Before long…the F.B.I. concluded that the incident was obviously just a misunderstanding, and told AirTran officials that the family was cleared to travel. But he said AirTran still refused to rebook them, offering only to refund their tickets. The F.B.I. agents helped the family get on a later USAirways flight to Orlando, but those seats cost them twice as much.[NYT]

It took me a while to get to posting this up because frankly, this is a dime a dozen story. In 2008 alone, the Transportation Department reported 87 cases of complaints alleging discrimination by airlines and only four were security related. Flying while brown stories happen all the time. I’m tired of blogging about stories like this and that these incidences are still happening. These stories are a part of our lives on the margin and being brown. I’m not implying that we should stand by the wayside and merely accept the injustice. Which is exactly what Mr. Irfan didn’t do. Instead he got organized. AirTran issued an apology but it seems really weak.

Security is a shared responsibility and this incident highlights the multiple layers of security that are in place in today’s aviation environment. While ultimately this issue proved to be a misunderstanding, the steps taken were necessary.[AirTran]

D.C. delegate Eleanor Holmes Norton is asking for a congressional hearing on the incident.

She said that reports of similar incidents among other airlines show that personnel are confused about how to judge security risks and respond to them. Norton said airlines are allowing “amateurs” to make serious decisions, and that Congress has an obligation to address the incidents.[USAToday]

I for one never flew AirTran because of their cramped seats. But now I have even more reason not to.

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India Heading to the Moon http://sepiamutiny.com/blog/2008/10/21/india_heading_t/ http://sepiamutiny.com/blog/2008/10/21/india_heading_t/#comments Tue, 21 Oct 2008 17:26:17 +0000 amardeep http://sepiamutiny.com?p=5477
nyt chandrayaan.jpg

India is sending an unmanned space-ship to the moon, with take-off possibly as soon as Wednesday morning, Indian time [UPDATE: Take-off was successful!]:

The launch of Chandrayaan-1, as the vehicle is called (it means, roughly translated, “Moon Craft-1”) comes about a year after China’s first moon mission. The Indian mission is scheduled to last for two years, prepare a three-dimensional atlas of the moon and prospect its surface for natural resources, including uranium, a coveted fuel for nuclear power plants, according to the Indian Space Research Organization, or I.S.R.O. Allusions to an Asian space race could not be contained, even as Manmohan Singh, the Indian prime minister, was due for a visit to China later in the week. (link)

Most of the Times article on the event focuses on the “Asian space race,” between India and China. Some more coverage in the Indian newspapers here, here, and especially here. The ExpressIndia story has the most technical information about the trip I’ve seen:

Earlier in the day, Prof J N Goswami, director of the Physical Research Laboratory (PRL), Ahmedabad, who is also the principal scientist for the Chandrayaan-1 mission, spoke about the possibility of finding helium-3 on the lunar surface. “Although generating power through nuclear fusion of helium-3 is a distant dream, but the possibilities are immense,” he said. The samples brought to Earth by the Apollo mission have indicated that Iron titanium oxide traps helium-3 molecules on the lunar surface, he said.

Goswami said he-3 content is very low. For every 100,000 helium-4 molecules, there is only one helium-3 molecule on the lunar surface. Besides, the scientific community is yet to simulate the conditions necessary for nuclear fusion. But, if Chandrayaan-1 is able to locate probable areas for finding helium-3, that in itself will be a very big achievement. It will help eliminate the two stages of producing deuterium from hydrogen and then producing helium-3 from deuterium, he added. (link)

Though I can hardly claim to be an expert on the science, from what I’ve been reading I’m skeptical at the outset about the search for uranium or helium-3 on the moon, mainly because I’m not sure what they would do with these materials even if they were to find some — build a lab? Bring it back? (Can anyone find more detailed accounts regarding the specific scientific goals for this mission? What exactly is going in Chandrayaan-1′s various payloads?)

One could argue — and I’m sure some will — that it’s hard to justify spending lots of money on a mission to the moon, when India obviously has lots of other issues to contend with right now.

I can see the objections, but I still think it’s pretty cool. Events like this can have huge symbolic significance, and I hope the launch tomorrow goes well. [UPDATE: It did. The rocket is supposed to reach the moon in fifteen days.]

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Maybe they were sleeping off the booze http://sepiamutiny.com/blog/2008/06/30/maybe_they_were/ http://sepiamutiny.com/blog/2008/06/30/maybe_they_were/#comments Mon, 30 Jun 2008 19:44:50 +0000 Ennis Singh Mutinywale http://sepiamutiny.com?p=5269 Continue reading ]]> Indian aviation just can’t seem to catch a break. First there was a story about the number of pilots who get grounded because they are have had too much to drink:

Around 50 pilots each year in India are being grounded because they had consumed alcohol before taking a flight, the country’s civil aviation authorities said Tuesday… Civil aviation rules specify that pilots and cabin crew cannot consume alcohol 12 hours before taking a flight… India is one of the fastest growing aviation markets in the world with dozens of new airlines competing with each other everyday, often resulting in pilots forced to fly at short notices. [Link]

<

p>Notice that this is meant to be a positive story. Even if pilots are boneheaded, they’re getting caught before they get into the cockpit. If they’re actually catching all the tipsy pilots (and that’s a big if), then oversight authorities have done their job well.

However, there’s no good way to spin this next story other than to point out that at least nobody got hurt:

An Air India flight headed for Mumbai overshot its destination and was halfway to Goa before its dozing pilots were woken out of a deep slumber by air traffic control, a report said…

“After operating an overnight flight, fatigue levels peak — and so the pilots dozed off after taking off from Jaipur,” … The plane flew to Mumbai on autopilot, but when air traffic there tried to help the aircraft land, the plane ignored their instructions and carried on at full speed towards Goa. “It was only after the aircraft reached Mumbai airspace that air traffic control realised it was not responding to any instructions and was carrying on its own course,” the source said.

<

p>Finally air traffic control buzzed the cockpit and woke up the pilots, who turned the plane around, the report said. [Link]

Air India has strenuously denied the story, saying that it was merely a communications glitch:

“The report is absolutely incorrect, devoid of facts, misleading and irresponsible. It is a figment of imagination,” Air India spokesman Jitender Bhargava told AFP by telephone from Mumbai. [Link]

<

p>Note that a shutdown in communication still doesn’t explain why the pilots neglected to land the airplane as they were supposed to in Bombay. At best Air India is saying that its pilots simply … forgot, and there was nobody to remind them. Maybe they had a bit too much to drink.

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The end of the flying Beefeater http://sepiamutiny.com/blog/2008/05/11/the_end_of_the/ http://sepiamutiny.com/blog/2008/05/11/the_end_of_the/#comments Sun, 11 May 2008 17:27:05 +0000 Abhi http://sepiamutiny.com?p=5182 Continue reading ]]> In a rather surprising move, British Airways announced this week that it will no longer be serving beef aboard its (often Hindu-filled) flights in economy (a.k.a. “cattle”) class:

What will become of me now? What will they pay me in if not in beef?

British Airways has ditched beef for economy class passengers this summer in an attempt to appeal to a more international passenger base.

The familiar cabin crew inquiry of “chicken or beef?” will not be heard in economy after the airline ditched the national dish in favour of what it calls a lighter, healthier option.

Critics will suspect that the relentless pressure to cut costs that all airlines are facing is behind the move, although BA said cost was not a factor…

“We can only serve two options and beef and pork obviously have religious restrictions,” the spokesman added. BA’s second-biggest long-haul market, after transatlantic routes, is to India. [Link]

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p>As might be expected, many Brits were not happy about this. For one thing, what the hell are all the Beefeaters going to do?

The decision to scrap the nation’s favourite fare was described as a “great shame” by the English Beef and Lamb Executive, formerly part of the Meat and Livestock Commission.

A spokesman said: “It is regrettable that Britain’s flag carrier is not proposing to serve Britain’s national dish.

“It is a meal we are rightly proud of. Roast beef and beefeaters are symbols or Britain used to promote tourism.

“Our beef is also much in demand overseas. It is predominately grass fed and highly praised for its flavour. [Link]

What is really regrettable, in my opinion, is that moves like this, made under the guise of multicultural sensitivity, more often than not backfire and may increase resentment of Hindus living in England. “Just another British tradition being erased by the immigrants.” In reality, British Airways did this to save money, not to be sensitive:

… as any Jew, Muslim, Hindu or vegetarian knows, meals that conform to religious belief or personal choice can be ordered in advance. That is why bacon sandwiches are handed out on early-morning shuttle flights without causing a riot.

So something is fishy and it is not just the pie. No, what we have here is space-saver wheel syndrome, or another example of the way the consumer is hoodwinked under the guise of efficiency, health, safety, security or conservation, while the reality of big business is always bottom line, bottom line, bottom line. British Airways may dissemble, but beef being available to those who wish to pay means that better living and religious sensitivity do not enter into it. Beef prices have risen from £2,500 per tonne to £4,000 per tonne in the past three months. If BA was upfront with its public, the announcement would read: if you can’t afford it at home, you ain’t getting it on us. At least then you would know where you stood. [Link]

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p>For British Airways it is easier to “blame” the loss of beef on Hindus than to admit that cost cutting is necessary. A third way of looking at this is that getting rid of the beef on BA flights is actually good for the environment and will help reduce greenhouse gas emissions. This is how British Airways should have justified the decision:

Meet the world’s top destroyer of the environment. It is not the car, or the plane,or even George Bush: it is the cow.

A United Nations report has identified the world’s rapidly growing herds of cattle as the greatest threat to the climate, forests and wildlife. And they are blamed for a host of other environmental crimes, from acid rain to the introduction of alien species, from producing deserts to creating dead zones in the oceans, from poisoning rivers and drinking water to destroying coral reefs. [Link]
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DesiDeals.net http://sepiamutiny.com/blog/2007/01/06/desidealsnet/ http://sepiamutiny.com/blog/2007/01/06/desidealsnet/#comments Sat, 06 Jan 2007 21:41:10 +0000 sajit http://sepiamutiny.com?p=4078 Continue reading ]]> Like many desis, I love me some deals. I know I am playing into stereotypes here, especially because I am Gujarati, but come on EVERYONE likes good deals. The enjoyment for me isn’t just finding a good deal, but the whole process: it is the hunt, the chase, and the glory in opening the mail and finding that rebate check that you thought might not ever come. Suffice it to say, I spend a good percentage of my time on the internets perusing some favorite deal sites.

But while I like finding good deals, one of my pet peeves is really poor customer service and the feeling that I have been taken advantage of. So when I was visiting one of my new favorite deal/consumer rights blogs, The Consumerist, (part of the Gawker family of blogs) I was a bit dismayed to hear the tale of our desi brethren, Mahesh, who reported on his parent’s really poor experience on United Airlines.

Mahesh’s parents flew from Omaha, Nebraska to Colombo,Sri Lanka, but at LAX, United Airlines (UAL) refused to honor their tickets, saying that they had not “been approved, authorized and authenticated.” The family ended having to pay $2860 extra to complete their journey. Apparently, Sri Lankan Air Lines, a United code-share partner, could not find the reservation Mahesh’s parents made. Mahesh wrote three letters of complaint to UAL and so far his parents have only received two $300 coupons in return. When Mahesh scoffed at the sum, United wrote, “our policy does not permit us to respond with the generosity you had anticipated. (link)

It seems that instead of writing letters, which I am a big fan of, now when desis are wronged, we blog. So as a good South Asian, Mahesh has started his own blog detailing his battle with United Airlines’ Customer service at evilunitedairlines.blogspot.com. His story is really messed up and I hope the airlines eventually do the right thing and refund the extra three grand his recently operated-on parents had to hand over to get home.

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